Integrity
Our clients’ satisfaction is our number one priority as our firm’s future depends on their business and feedback. Therefore, we strive to deliver our promises without compromise and with a respect for our clients’ needs and individual circumstance.
Professionalism
Our reputation is a result of years of accumulated expertise, experience and a continued commitment to maintaining the highest professional standard.
Responsiveness
We ensure a level of flexibility that allows us to respond to the personal needs of our clients whilst offering comprehensive assistance to their financial queries.
When checking through your transactions, you might come across a transaction that doesn’t look right. If this is the case, you should get into contact with your bank as soon as possible.Â
An unauthorised transaction: Money transferred from your account without your permission
A mistaken transaction: Paying the wrong person by using the wrong details
Here are the signs to look out for to identify unauthorised or mistaken transactions:
Persons or companies whose names you do not know
Cash withdrawal from a place you have never beenÂ
Transaction date you don’t recognise
Payment that has doubled up
But keep in mind:
Transactions can take days to show up – they are not always immediate
Name of a shop or restaurant might not match the bank statement (they may have a different trading name which you can verify online)
